Our slogan In the Pursuit of Excellence reflects a relentless task. We
strive to give users the most comprehensive help possible, from nickname and
channel registration to internet security to network operation, with everything
in between. No question is too simple or too difficult for us to handle if
it is important to you. Within this quest for excellence, our channel staff
undergo a rigorous training process designed to reflect the latest changes on
DALnet so as to provide 'cutting edge' information about the network and its
services. In doing so, our staff invest great time and effort into bringing
you the quality assistance you need to maximise your enjoyment of the DALnet
IRC network.
Not always as visible as our other staff are the users who comprise our team of
SOps. Each has a hand in #DALnetHelp's 'quality control', as well as
overseeing every aspect of this channel's operations. By working hand-in-hand
with DALnet's Help Committee, they keep our
staff aware of the latest developments on this network. They maintain an 'open
door' policy with both staff and users, so questions, comments, and concerns
will always receive a fair and honest reply. Of course, channel staff on all
levels contribute to helping users, and if you are interested in joining our
team of helpers, you should read both our channel policy page and our training page. These pages provide
all the information you will need to know before you can begin helping in
#DALnetHelp.
Only serious minded helpers with the best intentions need apply.
While you are here, please examine any information pertaining to your
interests. Whenever in need, do not hesitate to join #DALnetHelp -- we are always
open. If we have had the pleasure of your visit, and your needs were met, please
email dnh@lists.dal.net to let us know. In the unlikely event that you have
encountered a problem, we especially want to know. Email the SOps at
dnh-sops@googlegroups.com. Let us know how we are doing in our quest for
excellence.
Thanks for flying DALnet!