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Before you go looking for an IRC
Operator, you should be certain that you *do* require the
assistance of one. There are a lot of questions regarding DALnet and
DALnet Services that can be answered by the staff of the DALnet help
channels.
In order to prevent incorrect advice, it is strongly suggested that
you only seek assistance in recommended help channels such as
#DALnetHelp, #IRCHelp and #Help.
The first step to locating an IRC Operator is to go to #OperHelp.
#OperHelp is frequently staffed at various times of the day with IRC
Operators who make themselves available to answer your questions.
When in #OperHelp, please wait for your turn to be voiced and do not
message the Ops (people with a @ in front of their nick). Users are
always voiced in the order that they joined the channel. Therefore,
parting and rejoining the channel is going to lengthen the amount of
time that you will have to wait.
Should you not find an IRC Operator in #OperHelp, you can use the
alternative methods to locating one. The first command available is
"/who 0 o". It will give you the list of current IRC
Operators who are not set to +i (invisible mode - default mode for
all users).
Another more effective command is "/stats p (optional
server)". If no server name is specified then you will be using
the /stats p command on the server that you are currently on. The
command displays a list of IRCops on your server that are set to +h
(helpful mode) and their idle time (the amount of time that they
have been inactive, displayed in seconds). There is no command to
perform a /stats p on all DALnet servers.
Before approaching an IRC Operator, please be sure to /whois them
first. If they are set to away or have a high idle time, it is
highly possible that they may not be available to assist you for the
time being.
Please be polite when messaging an IRC Operator. They are people
just like you and will be more willing to help you if you ask them
for a bit of their time instead of demanding their attention. :)
If you are refused by one IRC Operator regarding an issue, then it
is not recommended to go looking for another one in hopes of getting
a more positive response. This especially applies to password
problems. IRC Operators have guidelines to follow as well. If one of
them has refused you, then it is extremely likely that you will be
refused by others as well. Please do not waste your time or theirs
by constantly seeking out others when you have already been denied. |
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