Contacting DALnet

Sometimes through your IRC experience you may have the need to contact the DALnet Administration for one reason or another. Below is a listing of the likely reasons you may need to contact DALnet and how exactly you go about doing it. Though we may be tardy in a response, remember we're here to help you and make your IRC experience better than anywhere else!

Remember you can contact DALnet online by asking relevant questions in any of the DALnet owned or DALnet recommended Help Channels as listed on this site. Also remember to check through this site first, before requesting online or email assistance.

DALnet Teams
DALnet has employed the use of several teams to better ensure that you, the users of DALnet have a better experience, and to ensure that when you aren't having such a good day, there will be specific groups of persons to assist you. The various teams are organized under one "main" body. This main body is KLine.dal.net and as such all the teams web sites are linked directly off of http://kline.dal.net/

Following is a listing of the issues that each team handles in summary.

Problem Team Email/URL
You have been AKILLED from DALnet KLine Team http://www.dal.net/admin/contactkline.php3
You have been placed on services ignore SAbuse Team sabuse@dal.net
Your Nick or Channel has been Frozen - Join #OperHelp
Your Nick or Channel has been Closed - Join #OperHelp
Reporting Mass Adds and Spam Mass Adds Team http://www.dal.net/admin/contactmassad.php3
Information on Open Proxies/Wingates Open Proxy Team wg@dal.net
You have/had exploited or been exploited by the use of trojan scripts etc. Exploits Team http://kline.dal.net/exploits/contact.htm

DALnet Mailing Lists 
There are a number of online lists that DALnet maintains to facilitate greater levels of communications with users. You can discuss anything from Services suggestions or problems you have experienced to IRCD suggestions to discussing how you can donate the $10,000. piece of equipment that we've wanted for so long..

Email List Email Address
Administration List
Main List for general discussion and questions
dalnet@dal.net
Services List
Suggestions, questions, discussions on Services
dalnet-services@dal.net
Outage List
Announcements regarding server outages, service interruptions
dalnet-outage@dal.net
Source list
IRCD Programming issues and questions
dalnet-src@dal.net

If you want to subscribe to any of these lists please visit Dalnet Subscription Page

Other Contacts

Problem Body Email Address
For a potential security bug in Services Services Root Admins sra@dal.net
For any suggestions you may have to make DALnet better!! - suggest@dal.net


Remember you can always contact us here at help.dal.net for anything that you are unsure about

 

 

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